Transparent Clinical Concierge

Services & pricing

Clear, transparent pricing for coordination at China’s public Grade 3A hospitals — no hidden mark-ups or commissions.

Secure online payment with PayPalService fees online · Medical fees paid at the hospital

Start here · FreePRO-MD-00

Pré-évaluation gratuite

FreeNo payment needed

Envoyez-nous le dossier médical : un gestionnaire de dossier vérifie gratuitement si un traitement en Chine est envisageable, quelle spécialité et quels hôpitaux conviennent, et quelle serait l'étape suivante.

What’s included

Étude de votre dossier par un gestionnaire de dossier
Faisabilité du traitement en Chine
Spécialité adaptée et présélection d’hôpitaux
Réponse dans votre langue sous 1 jour ouvré

Reply within 24–48 hours

Start your assessment

Before you travel · Core assessmentPRO-MD-01

Avis écrit d’un chef de service

USD199per consultation

Votre dossier médical est traduit en chinois médical par des professionnels et remis au chef du service concerné d'un grand hôpital public de rang 3A. Vous recevez un avis préliminaire écrit et la traduction complète de la réponse du spécialiste.

What’s included

Traduction médicale professionnelle de votre dossier en chinois clinique
Étude par un chef de service d’un hôpital public de rang 3A
Avis préliminaire écrit
Traduction complète de la réponse du spécialiste dans votre langue

Chaque échange complémentaire : 99 USD

Not included

Frais d’enregistrement de consultation de l’hôpital (à la charge du patient)

Written report within 3 business days of complete records

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In China · Personal carePRO-MD-02

Coordination médicale complète en Chine

Price on requestQuoted for your itinerary

Un coordinateur médical bilingue dédié vous accompagne pendant tout le traitement : à chaque consultation et visite en chambre, pour expliquer les médicaments, gérer l'admission et la lettre de l'hôpital pour votre visa médical.

What’s included

Coordinateur médical bilingue dédié à chaque consultation
Échanges avec les médecins lors des visites en chambre
Explication claire de la prise des médicaments
Formalités d'admission
Lettre d'invitation de l'hôpital pour le visa médical
Assistance complète pendant votre séjour

Your case manager confirms the schedule before arrival

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Secure online payment

Encrypted by PayPal

Pay with PayPal or the international credit/debit cards PayPal supports; every payment is traceable and your financial data stays protected.

PayPalVISAMastercardAMEX

Refund protection

Patients come first

If the hospital cannot schedule a specialist, or you cancel within the agreed period, paid service fees are refunded under our refund policy.

Read the full refund policy

No hidden fees

Transparent, direct billing

Every service has a clear price; we never add commission to official hospital treatment or ward fees.

Original hospital receipts go to the patient

Payment & refund FAQ

Payment methods, refunds and what happens after you pay.

Which payment methods do you accept?

Service fees are paid online with PayPal — using a PayPal balance or the international credit/debit cards PayPal supports. Payments are encrypted by PayPal. Hospital treatment and ward fees are paid directly to the hospital, not to MedHelpChina.

What happens after I pay?

You receive a PayPal receipt and can track your case by its case number. Your medical coordinator contacts you via WhatsApp or email to collect any missing records. The specialist’s written assessment follows once the records are complete; for escort services we confirm your coordinator and itinerary in advance.

How do I request a refund if I cannot travel?

Contact your coordinator to request a refund. Conditions, deadlines and method are set out in our Refund Policy; refunds go back to the original payment method.

Does the MedHelpChina fee include hospital registration and treatment fees?

No. MedHelpChina charges only for record translation, specialist coordination, bilingual escort and logistics. Hospital registration, tests, medicine, surgery and ward fees are paid by the patient directly to the hospital at its official rates.

Personal case management

Ready to plan your treatment in China?

Send a short description of the condition — a case coordinator assesses feasibility free of charge within 24 hours and proposes a tailored plan.

Request a free assessment Encrypted transfer · Health data used only for your assessment

Medical & regulatory disclaimer

The services and fees on this page cover medical record translation, hospital scheduling and bilingual escort logistics only and are not medical advice. Medical fees are paid directly to the public hospital; treatment is decided by the hospital’s chief physician after consultation.