Skip to content
Transparent Clinical Concierge

Services & pricing

Clear, transparent pricing for coordination at China’s public Grade 3A hospitals — no hidden mark-ups or commissions.

Secure online payment with PayPalService fees online · Medical fees paid at the hospital
Start here · FreePRO-MD-00

Free initial screening

FreeNo payment needed

Send us the medical records and a case manager checks, free of charge, whether treatment in China is a realistic option, which specialty and hospitals fit, and what the next step would be.

What’s included
  • Review of your records by a case manager
  • Feasibility of treatment in China
  • Suitable specialty and hospital shortlist
  • Reply in your language within 1 business day
Reply within 24–48 hours
Start your assessment
Before you travel · Core assessmentPRO-MD-01

Specialist written assessment

USD199per consultation

Your medical records are professionally translated into clinical Chinese and submitted to the head of the relevant department at a leading public Grade 3A hospital. You receive a written preliminary assessment and a full translation of the specialist’s reply.

What’s included
  • Professional medical translation of your records into clinical Chinese
  • Review by a department head at a public Grade 3A hospital
  • Written preliminary assessment
  • Full translation of the specialist’s reply into your language

Each follow-up consultation: USD 99

Not included
  • Hospital outpatient registration fee (paid by the patient)
Written report within 3 business days of complete records
Start your assessment
In China · Personal carePRO-MD-02

Full medical coordination in China

Price on requestQuoted for your itinerary

A dedicated bilingual medical coordinator stays with you throughout your treatment: at every consultation and ward round, explaining medication, and handling admission and the hospital letter for your medical visa.

What’s included
  • Dedicated bilingual medical coordinator at every consultation
  • Communication with doctors during ward rounds
  • Medication instructions explained clearly
  • Admission formalities
  • Hospital invitation letter for your medical visa
  • One-stop support during your stay
Your case manager confirms the schedule before arrival
Start your assessment

Secure online payment

Encrypted by PayPal

Pay with PayPal or the international credit/debit cards PayPal supports; every payment is traceable and your financial data stays protected.

PayPalVISAMastercardAMEX

Refund protection

Patients come first

If the hospital cannot schedule a specialist, or you cancel within the agreed period, paid service fees are refunded under our refund policy.

Read the full refund policy

No hidden fees

Transparent, direct billing

Every service has a clear price; we never add commission to official hospital treatment or ward fees.

Original hospital receipts go to the patient

Payment & refund FAQ

Payment methods, refunds and what happens after you pay.

Which payment methods do you accept?
Service fees are paid online with PayPal — using a PayPal balance or the international credit/debit cards PayPal supports. Payments are encrypted by PayPal. Hospital treatment and ward fees are paid directly to the hospital, not to MedHelpChina.
What happens after I pay?
You receive a PayPal receipt and can track your case by its case number. Your medical coordinator contacts you via WhatsApp or email to collect any missing records. The specialist’s written assessment follows once the records are complete; for escort services we confirm your coordinator and itinerary in advance.
How do I request a refund if I cannot travel?
Contact your coordinator to request a refund. Conditions, deadlines and method are set out in our Refund Policy; refunds go back to the original payment method.
Does the MedHelpChina fee include hospital registration and treatment fees?
No. MedHelpChina charges only for record translation, specialist coordination, bilingual escort and logistics. Hospital registration, tests, medicine, surgery and ward fees are paid by the patient directly to the hospital at its official rates.
Personal case management

Ready to plan your treatment in China?

Send a short description of the condition — a case coordinator assesses feasibility free of charge within 24 hours and proposes a tailored plan.

Request a free assessment Encrypted transfer · Health data used only for your assessment

Medical & regulatory disclaimer

The services and fees on this page cover medical record translation, hospital scheduling and bilingual escort logistics only and are not medical advice. Medical fees are paid directly to the public hospital; treatment is decided by the hospital’s chief physician after consultation.